Consciously designed with love ♡ in Cyprus

Shipping & Returns

SHIPPING INFORMATION


We aim to dispatch your order within 1-2 business days.


CYPRUS 

 Express & Tracked Your order should be delivered 1-2 working days from the date of dispatch. Sent via ACS and Cash On Delivery option is available. Tracking available.  Free

 

GREECE 

 Prepaid & Standard shipping Your order should be delivered 5-7 working days from the date of dispatch. Sent via Post Office. Tracking available. €1.90
Prepaid & Express shipping Your order should be delivered 2-3 working days from the date of dispatch. Sent via Geniki Taxydromiki. Tracking available.

€4.90

Free for orders above €50

Express & Tracked Your order should be delivered 2-3 working days from the date of dispatch. Sent via Geniki Taxydromiki and Cash On Delivery option is available. Tracking available.

€6.90

Free for orders above €50 

 

EUROPEAN UNION (EU), NORWAY, SWITZERLAND, MONACO, ANDORRA, SAN MARINO, LIECHTENSTEIN & ICELAND

 Standard & Tracked

Your order should be delivered 5-10 working days from the date of dispatch. Sent via Post Office. Tracking available.

€2.90

Express & Tracked

Your order should be delivered 2-3 working days from the date of dispatch. Sent via UPS Express. Tracking available. 

€12.90


Free shipping for orders above €80

 

UK, US & INTERNATIONAL

 Standard & Tracked

Your order should be delivered 5-10 working days from the date of dispatch. Sent via Post Office. Tracking available.

€2.90

Express & Tracked

Your order should be delivered 2-3 working days from the date of dispatch. Sent via UPS Express. Tracking available. 

€15.90


Free shipping for orders above €90

 

Please kindly note that delivery times are estimates only and delays may occur at customs or at your local post office which are outside of our control (e.g. COVID and adverse weather conditions). 


Customers outside the European Union (EU) are liable for any customs/import duty, quotas, permits, product/import restrictions and other local requirements. Any such charges are the responsibility of the customer. If you are unaware of the situation in your own country it is always advisable to make checks of your own prior to placing an order. 

 

 

RETURNS POLICY

 

WHAT IS YOUR RETURN POLICY?

We hope you never have to return an item, but if you do we will do our very best to satisfy your expectations.
If you would like to return your product and request refund, contact us by email at info@amongemeralds.com within 5 days of delivery. Please note, to accept returns your products must be in the original condition and packaging as you received it. Due to hygiene reasons, we cannot accept returns for pierced earrings or ear cuffs.

Note: AMONG EMERALDS does not cover the cost for return shipping. As soon as we receive the return from you to our warehouse, we will begin to process the refund which will take 2-3 business days.

 

WHAT IF MY ITEM IS DAMAGED OR DEFECTIVE?
We know how frustrating this situation can be. We will issue you a brand new item once we confirm the item was defective. If the item is to be returned, shipping costs are to be covered by us.

We’ll provide return instructions for the damaged or defective item. Be sure to complete this process within 30 days of the delivery date.
We apologize for your less than perfect experience.