Shipping & Returns
SHIPPING INFORMATION
We aim to dispatch your order within 1-2 business days.
CYPRUS
Express & Tracked | Your order should be delivered 1-2 working days from the date of dispatch. Sent via Akis Express and Cash On Delivery option is available. Tracking available. | Free |
GREECE
Standard shipping | Your order should be delivered 5-7 working days from the date of dispatch. Sent via Post Office. Tracking available. | €1.90 |
Express shipping | Your order should be delivered 2-3 working days from the date of dispatch. Sent via Geniki Taxydromiki. Tracking available. |
€4.90 Free for orders above €80 |
EUROPEAN UNION (EU), NORWAY, SWITZERLAND, MONACO, ANDORRA, SAN MARINO, LIECHTENSTEIN & ICELAND
Standard & Tracked |
Your order should be delivered 5-10 working days from the date of dispatch. Sent via Post Office. Tracking available. |
€2.90 |
Express & Tracked |
Your order should be delivered 2-3 working days from the date of dispatch. Sent via UPS Express. Tracking available. |
€12.90
|
UK, US & INTERNATIONAL
Standard & Tracked |
Your order should be delivered 5-10 working days from the date of dispatch. Sent via Post Office. Tracking available. |
€2.90 |
Express & Tracked |
Your order should be delivered 2-3 working days from the date of dispatch. Sent via UPS Express. Tracking available. |
€15.90
|
Please kindly note that delivery times are estimates only and delays may occur at customs or at your local post office which are outside of our control (e.g. COVID and adverse weather conditions). When you choose Standard Delivery this will ship your order via the Post Office and our company is not responsible for any delays caused by the Post Office.
Customers outside the European Union (EU) are liable for any customs/import duty, quotas, permits, product/import restrictions and other local requirements. Any such charges are the responsibility of the customer. If you are unaware of the situation in your own country it is always advisable to make checks of your own prior to placing an order.
RETURNS POLICY
WHAT IS YOUR RETURN POLICY?
Note: AMONG EMERALDS does not cover the cost for return shipping. As soon as we receive the return from you to our warehouse, we will begin to process the refund which will take 2-3 business days.
We’ll provide return instructions for the damaged or defective item. Be sure to complete this process within 30 days of the delivery date.
We apologize for your less than perfect experience.